Payments with Sous & Nuvei

Overview

Sous works with Nuvei, a global payments company based in Canada, to help you accept payments from clients.

Through this integration, you can securely accept:

• Credit & debit card payments

• ACH (bank transfer) payments

Key Terms

Merchant
That’s you — your business that accepts card or bank payments from clients.

Merchant Account

A special type of account Nuvei sets up for your business. It’s not a regular bank account — it’s used to accept and hold payments before they’re transferred to your actual business bank account.

Payment Gateway
The secure technology that connects Sous to Nuvei. It captures your client’s payment details and sends them safely for approval.

Payment Processor
Nuvei also acts as the processor, handling the movement of money from your client’s bank to your business account.

What Nuvei Does

Nuvei handles the entire process of moving money from your client’s card or bank to your business account.

Here’s how it works:

1. Secure Capture – Your client enters card details into SOUS checkout, and Nuvei securely encrypts this data.

2. Approval – The transaction is sent to the client’s bank for approval. If approved, the money is released.

3. Processing & Fees – Nuvei deducts processing fees and then sends the remaining funds to your business bank account.

Timing:

• Card payments → usually within 24 hours (excluding weekends & holidays)

• ACH payments → 3–5 business days

Payment Flow in SOUS

1. You send an invoice → Client clicks “Pay” in the email and enters card info.

2. Bank approval → Visa, Mastercard, or the client’s bank approves or declines.

3. Confirmation → You and the client get notified.

4. Funds deposited → Nuvei processes the payment, deducts fees, and deposits the money into your account.

FAQ

What are interchange fees?
Interchange fees are set by card networks like Visa and Mastercard. They vary by card type and are updated twice a year. These are included in your processing costs.

Is SOUS Payments secure?
Yes. Nuvei is PCI DSS compliant, which means it follows strict global security standards for protecting payment data.

Can I use a card reader?
Not right now. SOUS Payments is online-only to keep things simple and cost-effective.

Where can I find policies?

• Nuvei Terms of Service

• Nuvei Pricing Policy

• Sous Terms of Use

• Sous Privacy Policy