Getting Started - Import Contacts

Modified on Tue, Oct 14 at 6:25 AM

If you already keep contact information outside of Sous, you don’t need to enter it all by hand. You can import your contacts using a CSV file.




Before You Begin

  • The import tool only works with CSV files.

  • Each contact in your CSV must have at least a First Name and an Email Address.

  • If you’re not sure how to create or save a CSV file, check our guide on preparing your CSV for import.




Importing Your Contacts

  1. In the left-side menu, click Contacts.

  2. In the top-right corner, click the 3-dot menu (⋮) and select Import.

  3. In the Import screen, click Browse File.

  4. Find and select your CSV file, then click Next.




Step 1: Map Your Fields

  1. You’ll see each column from your CSV file.

  2. Use the dropdowns to match each field with the correct field in Sous (for example: First Name → First Name, Email → Email).

  3. The Sample Data column shows the first row from your file.

  4. The Validation Status will confirm if the data format is correct (like email vs. phone number).




Step 2: Review Your Data

  1. Scroll down and click Next when you’ve finished mapping your fields.

  2. Review your contacts to make sure everything looks correct.

  3. Click Next.




Step 3: Import Your Contacts

  1. On the final screen, click Import.

  2. If the Import button is grayed out, go back to Step 1: Field Mapping and fix any fields that didn’t pass validation.

  3. Once the import is complete, refresh the Contacts page to see your new list.




That’s it! Your contacts are now imported into Sous and ready to use.




Need Help?

If you run into any issues, reach out to us at support@getsous.com.

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